Information we collect
When you interact with Melbourne Geotechnical, we may collect:
Personal details such as your name, email address, phone number, and other contact information when you complete forms, request a quote, or book a consultation.
Project location details you provide via our interactive map tools, including GPS coordinates and site-related information.
Service-related details such as the type of work or consultation you request, and any documents or plans you share with us.
Usage information about your activity on our website, including pages visited, buttons clicked, and search queries.
Technical information such as your browser type, IP address, and device information, collected via cookies or tracking tools to improve user experience.
How we use your information
We use the information we collect to:
Provide geotechnical, structural, surveying, and related engineering services.
Respond to your enquiries, quote requests, and consultation bookings.
Process and track your project requests using our AI-driven project management tools.
Improve and personalise our website, tools, and communications.
Analyse usage patterns to enhance functionality and user experience.
Comply with legal, regulatory, and industry requirements.
Data security
We take data security seriously and use industry-standard safeguards to protect your information from unauthorised access, alteration, or disclosure. While we take all reasonable measures, no online transmission or storage method can be guaranteed as 100% secure.
Third-party links
We may use trusted third-party service providers for:
Hosting our website and databases
Managing project tracking tools
Processing online forms and communications
These providers are required to handle your data securely and only for authorised purposes.
Your rights
You have the right to:
Access, update, or request deletion of your personal information.
Withdraw consent for certain data uses, where applicable.
Ask questions about how your data is collected and used.
To exercise your rights, contact us using the details below.
Disclaimer of Warranties
While we make every effort to ensure the accuracy and currency of information on our website and tools, we provide all content “as is” and make no guarantees about completeness, reliability, or suitability for specific purposes.
Changes to terms and conditions
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised date.
Contact us
Melbourne Geotechnical
Email: info@melbournegeotech.com.au
Number: 0399987555
Address: P.O. Box 265, Ormond VIC 3204